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    For accounting inquiries, use the contact points below:

    Accounts Receivable (“A/R”)

    Collections/ Refunds

    Collections

    LG Electronics Alabama, Inc.

    P.O. Box 22230 Network Place

    Chicago, IL 60673-1222

    *Please do not send NARDA’s or correspondence to the ‘remit to’ address. This is for payments only.

    • Mailed payments

    Refunds

    When requesting refunds, please include the following information in your E-mail requests:

    • Bill To code (ex. US062766)

    • Business name

    • Type of refund that you are requesting (Credit Card or Check/ Wire refund)

    • List items to credit

      i.e. Claim #s, Invoice #s, or simply request “Refund all open credits on the account”

    lgeai.refund@lge.com

    • Refund payments

    A/R Collections

    A/R Collections

    office: (800) 847-7597

    option 5 then option 1

    fax: (201) 408-1001

    • Overdue Order Release

    • Past Due Parts Account

    • Statements & Offset Lists

    • Account Research

    Wendy Medford

    A/R Collector

    office: (201)266-2466

    wendy.medford@lge.com

    • Accounts beginning with A

    • CAC Accounts

    Rita Sunshine

    A/R Collector

    office: (201)816-2140

    rita.sunshine@lge.com

    • Accounts beginning with G thru O

      i.e: Harry’s Electronics

    • Wireless

    Joyce Wang

    A/R Collector

    office: (201)816-2058

    joyce.wang@lge.com

    • Accounts beginning with P thru Z

      i.e: Sandy Electronics

    Escalation Point

    Trina Dean-Konate

    Manager

    office: (201) 816-2120

    trina.deankonate@lge.com

    • Accounts beginning with B thru F

    • Overall control of AI/AR

    • OEM

    • Final Escalation Point for A/R

    Credit Limit

    Credit Limit

    Dave Sungje Lee

    office: (201) 816-2159

    sungje2.lee@lge.com

    • Credit Lines

    • Annual Credit Updates

    Accounts Payable (“A/P”)

    Payment Processing

    Melissa Simms

    Acct Payable

    melissa.simms@lge.com

    office: (800) 847-7597

    option 4

    office: (256) 772-6114

    Fax: (256) 772-0628

    • Payment remittances

    • Vendor information updates

    • Lost or missing checks

    ATTENTION: Effective 10/13/2023 you will no longer be able to request LLA/SPO parts from this website.

    We’ve updated our part ordering process. Please review your dispatch/authorization letter for the new part ordering process.

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    If you are not authorized to use this form, please choose a different option from the first drop-down box.

    If you believe you are authorized, but the form is not accepting your account number, please contact recruiting at recruiting.asc@lge.com.