Submit a request
For accounting inquiries, use the contact points below:
Accounts Receivable (“A/R”)
Collections/ Refunds
Collections
LG Electronics Alabama, Inc.
P.O. Box 22230 Network Place
Chicago, IL 60673-1222
*Please do not send NARDA’s or correspondence to the ‘remit to’ address. This is for payments only.
Mailed payments
Refunds
When requesting refunds, please include the following information in your E-mail requests:
Bill To code (ex. US062766)
Business name
Type of refund that you are requesting (Credit Card or Check/ Wire refund)
-
List items to credit
i.e. Claim #s, Invoice #s, or simply request “Refund all open credits on the account”
Refund payments
A/R Collections
A/R Collections
office: (800) 847-7597
option 5 then option 1
fax: (201) 408-1001
Overdue Order Release
Past Due Parts Account
Statements & Offset Lists
Account Research
Wendy Medford
A/R Collector
office: (201)266-2466
Accounts beginning with A
CAC Accounts
Rita Sunshine
A/R Collector
office: (201)816-2140
-
Accounts beginning with G thru O
i.e: Harry’s Electronics
Wireless
Joyce Wang
A/R Collector
office: (201)816-2058
-
Accounts beginning with P thru Z
i.e: Sandy Electronics
Escalation Point
Trina Dean-Konate
Manager
office: (201) 816-2120
Accounts beginning with B thru F
Overall control of AI/AR
OEM
Final Escalation Point for A/R
Credit Limit
Credit Limit
Dave Sungje Lee
office: (201) 816-2159
Credit Lines
Annual Credit Updates
Accounts Payable (“A/P”)
Payment Processing
office: (800) 847-7597
option 4
office: (256) 772-6114
Fax: (256) 772-0628
Payment remittances
Vendor information updates
Lost or missing checks
ATTENTION: Effective 10/13/2023 you will no longer be able to request LLA/SPO parts from this website.
We’ve updated our part ordering process. Please review your dispatch/authorization letter for the new part ordering process.
Enter your account number to validate authorized use of this form.
If you are not authorized to use this form, please choose a different option from the first drop-down box.
If you believe you are authorized, but the form is not accepting your account number, please contact recruiting at recruiting.asc@lge.com.